The Assistant Store Manager is the driver of top line sales and is directly responsible for the supervision and direction of the sales staff. The Assistant Store Manager acts as a member of the store leadership team. With others in the store leadership team, the Assistant Store Manager has influence on and responsibility for all aspects of the sales, customer and employee experience. Responsibilities: Maximize sales growth potential by ensuring all customers’ needs are met and by proper use of Floor Direction, peer to peer coaching and teamwork. Train and develop sales staff to perfect and utilize all Shane Co. sales techniques and resources. Responsible for coaching, counseling, mentoring and development of sales staff. This includes preparing for and delivering touch base meetings and performance appraisals , as well as making compensation proposals to the Store Manager. With store management team, participates in the recruiting, hiring, developing and retention of highly qualified individuals . Perform all duties related to opening or closing the store as part of the management team assignments. Consult and communicate with appropriate Company personnel regarding any store issues, opportunities or concerns and follow up as necessary. Assure that customer data is appropriately gathered and recorded in the Customer Service Center (CSC). Assure execution of activities related to driving customer visits to the store through clienteling. Attend and participate in all scheduled meetings of the store management team. Attend, participate in or lead meetings with the sales team. Communicate any opportunities for maximizing service, merchandise selection or other sales opportunities through the appropriate channels in the store and Company. Assist with maintaining accurate inventory of all merchandise and ensuring merchandise security.

Since 1929, the Shane family has combined the most beautiful and unique bridal and fashion jewelry at the best value with the most knowledgeable and gracious staff, and a no pressure, non commission environment. Our direct diamond importer business model, coupled with exciting and pleasant buying experience we provide our customers, has made Shane Co. the leader in every market we serve. Our customers are customers for life because our people are fun, happy, empowered and committed.