Qualifications: A high school graduate or equivalent preferred. Excellent interpersonal, organizational, communication and customer service skills. Good understanding of store operations preferred. Must meet minimum age requirements to perform specific job functions (18 yrs old). Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Ability to use technical information to solve problems. Ability to lead and direct others. Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Essential Job Functions: 1. Promote customer goodwill by role modeling and providing high standards in customer service. 2. Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary to hold associates accountable to company standards. 3. Foster a positive and inclusive environment to all associates. 4. Manage the Front End operations in accordance with established department standard practices. 5. Manage work schedules to effectively maintain customer service standards and meet associates’ personal needs. 6. Fully utilize all Standard Practice Train Aids, Reference Documents, and Training Materials to hire, train and develop associates to meet the departmental needs. Keep all yearly certification up to date. 7. Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department as outlined on the Assignment Sheets 8. Supervise performance of all duties and responsibilities of all Front End associates. See Hannaford.com/Careers for full job description!

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