Prerequisite Training: • Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets • Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Essential Job Functions: 1. Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. 2. Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. 3. Handle cash pickups and change orders as requested and log as required. 4. Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. 5. Provide customers and associates with hassle-free refunds while applying all applicable guarantees 6. Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service 7. Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. 8. Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Duties and Responsibilities: 1. Observe and follow all company policies and established procedures. 2. Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. 3. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets 4. Assist in special projects and perform other functions as assigned by supervision. 5. Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance See the full posting at: https://ws4.delhaize.com/HRWEB/ATS/ATS/JobBoard/NewCandidateExt.aspx?__JobID=905494

Our stores are the place where you can make a difference. As a valued store associate, you'll have excellent benefits and a flexible work schedule with focused training and opportunities to grow your career with us.- Being part of Hannaford is being part of something much Greater than Groceries.