Due to our rapid company growth, Discount Drug Mart is seeking multiple full-time, day shift, Patient Care Coordinators at our at our Closed Door Pharmacy Contact Center located in Avon Lake, OH.
We are seeking individuals with excellent customer service skills.
*NO NIGHTS, WEEKENDS, OR HOLIDAYS!*
Duties:
Performs order entry of prescriptions into the required pharmacy database
Answering incoming phone calls and assist in contacting doctors and patients via fax or phone
Completes third party insurance forms and other paperwork
Checks in orders received from Discount Drug Mart and other vendors
Follows Discount Drug Mart Contact Center etiquette when speaking with patients, customers, prescribers, and fellow employees
Provides store support and trains new users on PioneerRx pharmacy software
Education, Experience, & Qualifications:
Must be 18 years of age or older
Possess a high school diploma or equivalent.
Successful passing of both an Ohio Bureau of Criminal Identification and Investigation (BCI&I) criminal records check and a Federal Bureau of Investigation (FBI) criminal records check
Successfully register with the State Board of Pharmacy
Pharmacy Technician Experience a plus
All positions must successfully pass a pre-employment Background Check, Drug Screen and FBI/BCI Fingerprint Background Check. The FBI/BIC test may cost as much as $60 but candidates will be reimbursed with the results are received and the hiring process is completed.
Knowledge, Skills, & Abilities:
Excellent verbal and written communication skills required
Demonstrate working knowledge and proficiency in the practices related to this position.
Proficient interpersonal skills and the ability to interact well with all employee levels.
We offer an excellent benefits package, which includes:
Medical, Dental & Vision Insurance
Weekly Pay
Company Paid Life Insurance
Short & Long-term disability
401(k) Plan with 5% match
Employee Stock Ownership Plan (ESOP)
Paid Vacation / Paid Holidays
Discount Drug Mart, Inc., an Ohio-based drug store chain, opened its first store in Elyria, Ohio in 1969. Gradually, we expanded throughout Northern Ohio and into Central and Southern Ohio with over 75 store locations and more growth planned. Our corporate headquarters and distribution center are currently located in Medina, Ohio. Our strategy of consistent and controlled growth has made us a dynamic, financially stable company and the leading regional drug store chain.